Today here in Bavaria, Germany, a new schoolyear begins. Public transport is suddenly empty again, except for those few minutes in the morning. And ..
Oh, that’s a bad version of “advocatus diaboli“, isn’t it? Nonetheless, I’d like to talk to you about an interesting position I’d like to take, when..
There will be that one day in a life of an UX-professional, where he or she will sit in an meeting, the current version of the app is shown, and the..
“Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it.” It’s more than true for UX, too. And not only is it true, it is necessary.
“Customer is king”, we all know that saying. And for most service providers, including most consulting and design agencies, it is rule no.1. And let’s be honest, yes, it’s the customer who pays us… But especially as an UX Pro it’s sometimes hard.
Everyone makes mistakes. And mistakes by users not only have their cause in the users stupidity. Users are not stupid. But where do those mistakes, false assumptions or mistunderstandings come from? And how can they be prevented?
I’ve heard it many many times, and I must admit I’ve done it myself. When developing it can happen that someone says things like “But I would do it that way!” or “Nah, I would not need that function right there, because we have this or that…”
Let’s be honest, when was the last time you did proper user testings?! And if everyone is super-confident about a feature, why not prove it by the users?
There are certain things, which seem to be small “nice to haves” and are easy to forget. But these little details can make a huge and sometimes crucial difference. They are little BIG details in fact.
There are a few professions which have a certain problem: everyone thinks they can do it. I’ve started a few years ago as a graphic designer. And be..